Shopping Centre

Shopping Centres | Janitorial Services

Your customers' experience is our top priority. Our friendly staff will make a great impression as they keep your facility spotless.

Shopping Centre

A better shopping experience

Ultra Shine will assist you in creating a more pleasant shopping environment. Our experience in this segment allows us to deliver best practices that increase efficiencies, lowering your operating costs and increasing guest satisfaction.

  • Food court maintenance and sanitation
  • Water fountain disinfection and descaling
  • Graffiti removal
  • Communication of any security and maintenance issues
  • Escalators and elevators

Why choose Ultra Shine as your shopping center service provider?

Customized Project Management

When you choose to partner with Ultra Shine you are choosing flexibility. Ultra Shine understands the changing needs that are a regular part of shopping facility maintenance. From lunch-hour rushes to holidays, from peak seasons to pandemics; you can count on our team of professionals to create an efficient project plan that adapts to your needs.

Innovative Technology

Ultra Shine invests heavily in new innovative technologies ensuring we are at the top of our game and able to offer the most efficient and cost-effective service solutions to our customers. Utilizing innovations such as robotics and AI, we can relieve our front-line workers of monotonous and fatiguing tasks and free them up for more detailed duties such as high touch point sanitation.

Customer Focused

We understand what matters most; your guests. The individuals who use your building want to feel safe and because of this, a position that once operated in the background is now center stage. You will be proud to show off Ultra Shines' friendly and professional front-line staff and your customers will feel at ease knowing you are making every effort to ensure their visit to your building is a safe and healthy one.

 

Ready for a cleaner shopping centre?

Ultra Shine is locally owned, operated, and prepared to meet your shopping center cleaning requirements.

Cleaning Services Frequently Askes Questions

Q&A

How many years of experience does Ultra Shine have servicing shopping centres?

Ultra Shine has been servicing shopping centers since 2016.

How do I apply for a custodial career at a Shopping Center?

Check out our careers page for the most recent career postings that we are hiring for, where you can submit an application to any open positions and attach your shopping centre cleaner resume noting any relevant experience.

Are there any full-time shopping center maintenance service jobs available right now?

Please navigate to the careers page to locate any openings for shopping center jobs available in your region.

How much do shopping center service provisions cost?

Each Shopping Center is different. When partnering with Ultra Shine, you receive a thorough consultation, and a transparent quote based on your building's size, the frequency at which service is provided, and your unique needs. Ultra Shine will work with you to create a complex commercial project plan that ensures the health and safety of guests and employees.

What do shopping center cleaning services include?

Shopping Centers are part of a high public traffic industry that requires all aspects of facility management.  From regular frequency cleaning to touch point sanitation, our flexible and scale-able programs will have you covered.  We can provide the following cleaning services for shopping centres: 

  • After Hours Service
  • Window Care
  • Hard Surface Floor Care
  • Carpet Care
  • High dusting/Ceiling Pro
  • Products & Consumable Supply Management
  • Daily Touch Point Disinfect Service and Sanitation
  • Mobile Spray Sanitation

What heavy-duty services are available to shopping centres?

Heavy Duty refers to value-added services provided outside of the regular agreed-upon scope of work. In some cases, these services can be incorporated in the cleaning contract for Shopping Center cleaning and expensed over the year term instead of in large lump sums when the services are provided usually on a seasonal basis.

Some examples are:

  • High Dusting
  • Window Care
  • Vacuuming Blinds and Drapes
  • Wall Washing
  • Hard Surface Floor Maintenance
  • Carpet Care 
  • Furniture and Upholstery Cleaning
  • Deep Scrubbing of Floors
  • Vent Washing
  • Degreasing

What is multi-location scalability?

If your organization operates multiple shopping centres, we can help.  We have the financial capability and infrastructure to manage janitorial services across multiple locations every hour of the day. 

Are your shopping centre cleaners insured?

When partnering with Ultra Shine, you can rest easy knowing all of our cleaners are insured under our liability insurance, and also through Workers' Compensation.

Does Ultra Shine provide harassment prevention training?

The safety and well-being of our people are of the utmost importance. As such, Ultra Shine provides harassment prevention training for all of its people as part of our standard training processes. 

Where is Ultra Shine Group located?

We have offices in Edmonton, AB, Calgary, AB, Vancouver, BC, and Ontario, CA. 

What cities or regions can Ultra Shine provide services in?

Ultra Shine is currently able to provide commercial cleaning services to shopping center facilities in Western Canada and the Inland Empire and surrounding areas. If you are interested in learning more about whether your city falls within this service area, please get in touch with one of our local representatives. 

What days does Ultra Shine provide Shopping Center services?

Ultra Shine can clean 7 days a week, 24 hrs a day! We will work together to determine the appropriate commercial project schedule for your chosen scope of work. 

Does Ultra Shine provide emergency cleanings?

Ultra Shine is currently able to offer emergency service within our current service regions. If you are interested, don't hesitate to get in touch with one of our local representatives.  

How are supplies and equipment managed in a janitorial services contract?

Ultra Shine currently offers supply management through the use of cost plus for all supplies needed, including garbage bags, toilet paper, sanitizer, and other consumables.  Equipment remains the property of Ultra Shine throughout the janitorial service contract. There is an option available to customers who add robotic equipment to their scope of work to wrap Ultra Shine robotic equipment in their own branding. Ultra Shine is currently not a supplier of cleaning supplies or equipment. 

Do you service residential properties?

Ultra Shine does not currently clean residential or non-commercial facilities.
We are a custodial service provider for commercial facilities only.

What do you require from our business to begin service provision?

Ultra Shine will need space for equipment and supply storage, access to water, and access to an adequate power supply in order to provide service.

Does Ultra Shine provide hand sanitizer?

Ultra Shine has the ability to provide many consumable products hand sanitizer and personal care products for example on a bill-back basis. This is not included in the cleaning contract pricing.

Does Ultra Shine provide new equipment for each contract?

Ultra Shine has the ability to provide many consumable products hand sanitizer and personal care products for example on a bill-back basis. This is not included in the cleaning contract pricing.

Does Ultra Shine provide new equipment for each contract?

Ultra Shine provides new cleaning equipment for each contract.

What measures does Ultra Shine take in regard to the responsibility for the environment?

Ultra Shine has made a commitment to reduce our environmental impact by taking measures to ensure that our products are eco-neutral and our consumables are compostable having minimal effect on the environment. 

How does Ultra Shine support their community?

Ultra Shine supports our community through a number of activities.

  • Ultra Shine hosts community initiatives every quarter that has been popular with the  
    organizations we support, our customers, and our local community. 
  • Ultra Shine encourages our people to get involved in community activities that are important to them by providing two paid volunteer days annually.
  • During the Covid-19 pandemic, Ultra Shine provided free sanitation services to non-profit organizations caring for the vulnerable public sector in our communities, helping to create safe and healthy environments for those most at risk while keeping our own people employed when many customer facilities were closing down.