Privacy Policy
GENERAL
At Ultra Shine, we believe in building relationships with our customers.
These relationships are built on trust and respect and we believe that
is the way a business should be operated. Part of establishing trust and
respect is done by telling you what information we will require from
you, how this information will be handled, and how this information will
be kept safe. We know that your personal information is a valued asset
and we want you to know that we will treat it that way.
The purpose of the following document is to inform you of:
- our information handling practices;
- the reasons for these practices;
- security steps in place to protect your information; and
- your role in controlling your own personal information.
COLLECTING PERSONAL INFORMATION
At Ultra Shine, we collect personal information to better serve your
needs. Whether it be purchasing products and services from us or
obtaining referrals and distribution requests, we are here to make sure
that you get everything you need. In order to provide you with our wide
variety of services, products, and promotions, we may collect the
following information when necessary:
- contact and mailing information such as name, address, telephone numbers, fax numbers and email addresses
- credit information, and personal information
- any other relevant information which is necessary to provide you with our products and services.
We may need to collect other personal information depending on the
circumstances, but we will ask you directly and ensure that you agree.
SAFEGUARDING YOUR PERSONAL INFO
Like you, we at Ultra Shine value your personal information. Part of
valuing your personal information is making sure that it is protected
and kept confidential. We achieve this by:
- keeping our records secure;
- having up to date computer security such as passwords, encryption and firewalls;
CONTROLLING YOUR PERSONAL INFO
We believe that part of establishing trust and integrity comes from
allowing you to control your own personal information. As such, we will
collect information about you on a voluntary basis. If you have
questions or concerns about the handling of your personal information or
wish to withdraw your consent, please contact Ultra Shine Building
Maintenance. Our representatives would be happy to assist you.
ACCESSING YOUR PERSONAL INFO
Ultra Shine you with the opportunity to access your personal information
that is held by us. If you require another copy of such information or
further information, please contact Ultra Shine Building Maintenance.
Please note that a nominal fee may be charged based on the volume of
information requested. If you have more questions about your privacy
rights in Alberta please visit the website of the Office of the
Information and Privacy Commissioner at www.oipc.ab.ca.
UPDATING YOUR PERSONAL INFO
Ultra Shine will do its best to ensure that your personal information is
correct and kept current. A customer service representative would
contact you to verify your personal information before any decisions are
made or action is taken based on that information. We will keep your
information as long as is necessary to continue to meet your customer
needs and any legal requirements we may have. However, once your
personal information is no longer needed, we will destroy it. If your
personal information changes, please inform us of the change and any
other information you feel is necessary. Also, if your personal
information is incorrect, then please notify us of the correct
information.